Privacy Policy
Last Updated: March 2026
Raghnal Burroughs, LLC ("we," "us," or "our") respects your privacy and is committed to handling your personal information responsibly. This Privacy Policy explains what information we collect, how we use it, and your rights regarding that information. By using our website at raghnalburroughslaw.com, you acknowledge the practices described below.
1. Information We Collect
Information You Provide Directly
Because our website does not currently include a contact form, we collect personal information primarily through direct communications:
- Phone calls: When you call us at (908) 941-9319, we may collect your name, phone number, and information about your legal matter.
- Consultations: During in-person or telephone consultations, we collect information you voluntarily share, which may include your name, contact details, family situation, and relevant case details.
- Email correspondence: If you email us at assistant@burroughsfamilylaw.com, we receive and retain the content of that communication along with your email address.
AI Chat Widget
Our website uses an AI-powered chat widget to help answer general questions about our services. If you interact with the chat widget, we may collect:
- The content of your chat messages (chat transcripts)
- The date and time of the interaction
- Your IP address and general geographic location
Chat transcripts may be reviewed by our staff and used to improve the quality and accuracy of our AI assistant. Please do not share sensitive personal or case-specific information through the chat widget until you have established an attorney-client relationship with our firm.
Automatically Collected Information
When you visit our website, certain information is collected automatically through cookies and similar technologies:
- Usage data: Pages visited, time spent on each page, links clicked, and referring URLs.
- Device information: Browser type and version, operating system, screen resolution, and IP address.
- Analytics data: Aggregated behavioral data collected via Google Analytics (described below).
2. Cookies and Analytics
Cookies
Our website uses cookies — small text files stored on your device — to improve site functionality and your browsing experience. Cookies may be session-based (deleted when you close your browser) or persistent (retained for a set period). You may disable cookies through your browser settings, though doing so may affect certain site features.
Google Analytics
We use Google Analytics, a web analytics service provided by Google LLC, to understand how visitors use our website. Google Analytics collects information such as page views, session duration, traffic sources, and geographic location at the city/region level. This data is aggregated and anonymized — it does not identify you personally.
Google may transfer this data to servers in the United States or other countries. You can opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on.
3. How We Use Your Information
We use the information we collect to:
- Respond to inquiries and schedule consultations
- Provide legal services to clients with whom we have established an attorney-client relationship
- Improve our website content, navigation, and user experience
- Monitor and enhance the performance of our AI chat assistant
- Comply with our professional obligations under New Jersey law and the Rules of Professional Conduct
- Fulfill any legal or regulatory requirements
We do not use your information for automated decision-making or profiling that produces legal or similarly significant effects.
4. Third-Party Services
We engage certain trusted third-party service providers who may have access to your information only as necessary to perform services on our behalf:
- Google Analytics — website traffic analysis (Google LLC)
- AI chat platform — powering the on-site chat widget
- Payment processor — for processing consultation fees (subject to that provider's own privacy policy)
- Web hosting and infrastructure — providers who host our website and related systems
All third-party providers are contractually required to protect your information and may not use it for their own independent purposes. We do not sell, rent, or trade your personal information to any third party for marketing purposes.
5. Data Retention
We retain personal information for as long as necessary to fulfill the purposes described in this policy, to provide legal services, or to comply with applicable law. Client matter files are retained in accordance with New Jersey Rules of Professional Conduct Rule 1.15, which requires attorneys to preserve certain records for specified periods. When information is no longer needed, we dispose of it securely.
6. New Jersey Privacy Laws
New Jersey residents may have rights under applicable state law, including the New Jersey Identity Theft Prevention Act (N.J.S.A. 56:11-44 et seq.) and related data protection statutes. We take reasonable steps to protect personal information from unauthorized access, disclosure, alteration, or destruction. In the event of a data breach affecting your personal information, we will notify you as required by New Jersey law.
If you are a New Jersey resident and wish to exercise any rights you may have regarding your personal information — including access, correction, or deletion — please contact us using the information below.
7. Your Rights
You may request to:
- Access the personal information we hold about you
- Correct inaccurate or incomplete information
- Delete your information, subject to our legal and professional obligations to retain certain records
- Opt out of any future communications from us
To submit a request, please contact us by phone or email. We will respond within a reasonable timeframe. Note that we may need to verify your identity before processing certain requests.
8. Security
We implement reasonable administrative, technical, and physical safeguards to protect the personal information we hold. However, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee the absolute security of any information transmitted to or stored on our systems.
9. Children's Privacy
Our website is not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us and we will promptly delete it.
10. Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices or applicable law. When we make material changes, we will update the "Last Updated" date at the top of this page. We encourage you to review this policy from time to time.
11. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy, please contact us:
Raghnal Burroughs, LLCLivingston, New Jersey
Phone: (908) 941-9319
Email: assistant@burroughsfamilylaw.com
Website: raghnalburroughslaw.com